Sparkcentral. 1,964 likes · 105 talking about this · 410 were here. https://www.sparkcentral.com

2016-11-21

Enjoying life. http://www.davykestens.be · ID 2050 logo-1 https://techcrunch.com/2013/10/07/sparkcentral-picks-up-4-5-million-to- .com/wp-content/uploads/2013/03/marc-samwer-crunchbase-profile.jpg Marc In January 2021, Hootsuite acquired Sparkcentral, a messaging customer Official Website; Hootsuite at Crunchbase; "How to Use Hootsuite for Better Twitter .comCrowdStrikeCrowdTangleCrowdTwistCrugoCrunchbaseCrunchbase comSourceMeterSovrenSpaceIQSpambrellaSpanningSparkcentralSparked Spark 18 Aug 2020 According to Crunchbase, the start-up has raised $6m to date from Hootsuite acquires Sparkcentral to boost social media customer service. 11 Apr 2021 One Medical, Misfit Wearables (Shine), Pega Systems, Clarabridge, Zendesk, Sparkcentral, Sukhis Indian Food, Curry Up Now and more. Crunch CrunchBase Crunched Crunchflow Crushpath Crusk Hosting Cryonet Pay Spark Profit Sparkcentral Sparked SparkEngage SparkHire Sparknode 1 Jan 2020 Davy Kestens. Serial Founder.

Sparkcentral crunchbase

Davy Kestens. Investor. Founder and CEO at Sparkcentral. Developer since age 13. Public speaker.

Information on acquisition, funding, cap tables, investors, and executives for Sparkcentral.

Sparkcentral has 2 current team members, including SVP Product Development Abhay Prasad. Sparkcentral has 2 board members and advisors, including Bob Spinner . Employee Profiles

“Katabat Expands Product Reach by Acquiring Simplicity Collection Software,” CISION PR NEWSWIRE, 2021 Share: Sparkcentral has become an industry thought-leader that is revolutionizing the way enterprises help and engage customers. Our goal is to inspire and enable amazing customer experiences, and we’re doing this by completely reimagining what enterprise customer service software should look like. The future is incredibly bright for Sparkcentral, especially with the acquisition of them by beloved social management program Hootsuite (Crunchbase, 2021). The only downside I currently see to the Sparkcentral business model is the entry price point, and cost for additional licenses.

2021-01-06

The Sparkcentral Platform helps customer support teams manage large volumes of social inquiries in a streamlined and efficient manner. The platform pulls in the messages from these social channels and presents them to customer care teams via a secure agent console that automatically assigns the messages to the first available agent. 2021-01-07 · According to LinkedIn, Sparkcentral currently has 33 employees, the majority of which reside in Belgium.

With 2 billion active users worldwide, WhatsApp is definitely the most popular messaging app worldwide!
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The platform pulls in the messages from these social channels and presents them to customer care teams via a secure agent console that automatically assigns the messages to the first available agent. Sparkcentral is Canada-based Hootsuite’s 13th acquisition since being founded in 2008 and is its first since 2017, according to Crunchbase data. The company itself has just under $300 million in funding. It is still early in the maturation of the digital customer service space, but there is a lot of growth happening, Hungerford said.

Get a demo Discover Sparkcentral’s Platform A short introductioN Take a look into Sparkcentral’s innovation lab and taste the future of our digital contact center technology.In this video you’ll discover the basics of our Get in touch with our experts to find out how Sparkcentral can help you transform your customer service. Message us Tell us a little about yourself and we’ll match you with one of our experts. Crunchbase is the leading destination for millions of users to discover industry trends, investments, and news about global companies–from startups to the Fortune 1000. Solutions Find Investors Crunchbase is the leading destination for millions of users to discover industry trends, investments, and news about global companies–from startups to the Fortune 1000.
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Meanwhile, Sparkcentral was founded in 2011 and has raised just under $38 million. Figures courtesy of Crunchbase. From Calls to Messages. Sparkcentral’s operating premise is that there is a shift underway in customer service delivery from calls to asynchronous messaging. That’s a fancy term for messages that are not always answered in real-time.

Figures courtesy of Crunchbase. From Calls to Messages. Sparkcentral’s operating premise is that there is a shift underway in customer service delivery from calls to asynchronous messaging.

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Hootsuite is a social media management platform, created by Ryan Holmes in 2008. The system's user interface takes the form of a dashboard, and supports social network integrations for Twitter, Facebook, Instagram, LinkedIn and YouTube.

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